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Re: Netflix pin code
Hi Nixnoxs40, A warm welcome to our community I just wanted to pop by and see if you managed to find out your pin number ok? Generally by default pin numbers can be set as 1234. If this doesn't work,...
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Re: Starting up
Hi SnowySam1, A warm welcome to our community I'm sorry to hear that the additional box won't load up. I'd like to help check this out for you. I have been able to locate your account and check the...
View ArticleExtra V+ Box
I have a V+ box installed in the bedroom. I never use it as I mainly use Netflix. I ried to check my bill to see how much it's costing me but it isn't itemised. Anyone know how much I could save by...
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Re: programme recordings
Welcome to the community carole5, I just wanted to pop by and see how things are today In regards to pay per view events or On Demand content, these programmes can't be recorded due to licensing...
View ArticleRe: Netflix pin code
Hi,To be honest i haven't looked... I will try it later on..and let you knowThanks for your help ☺
View ArticleRe: Virgin Media Movie website not there for 2 weeks!!!!
Hi GrahamWe're trying to find out now.James
View ArticleRe: v+ box not working
Hi there Elaineandpete, Firstly I'd like to welcome you to the forums and say that I'm really sorry to hear that you've been experiencing some issues with your additional V+ box. As Tidus states,...
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Re: Open Cabinet
Hi huxley1965 Thanks again for your post and for your pm back to me With that information provided, the engineers have got back in touch this morning to confirm the cabinet is now secured. If you have...
View ArticleRe: problems since neighbours installation
Hi there beenam1958, Firstly I'd like to welcome you to the forums and say that I'm sorry to hear that I'm really sorry to hear of the troubles you've been getting with both the TV and broadband...
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Re: On Demand error 6096
Hi Juliecfc, A warm welcome to our community I'm sorry to hear that you're having trouble ordering programmes from ITV via Catch Up. I'd like to help check this out for you. Can you please get back...
View ArticleOn demand error 6117
Ordered on demand film Monday afternoon, 5 mins in error message pops up. Again today same problem can't watch past 5 mins, can forward through the film but can't watch it. We have less than 24hrs left...
View ArticleRe: On Demand - Da Vinci's Demons
I'm having exactly the same issue - Series 1, Episode 7 of the Box Sets is out of sequence for L package customers. It appears Episode 7 of Series 2 has been wrongly duplicated in its place. Please...
View ArticleRe: On Demand - Da Vinci's Demons
I'm having exactly the same issue - Series 1, Episode 7 of the Box Sets is out of sequence for L package customers. It appears Episode 7 of Series 2 has been wrongly duplicated in its place. Please...
View ArticleRe: buzzing
Hi hubbert Welcome to the Community, I'm so sorry to learn about the problems you're experiencing with your TV service at the moment. I've been able to locate your account and run some tests on the...
View ArticleV Box replacement
I've just been informed that my current V-Box is obsolete, and must be replaced. However, I have a number of recordings on the old Box, which I wish to keep. Is there any way to transfer these to the...
View ArticleOn Demand not working
Hello. My On Demand service isn't working. The 'Just a moment' box pops up and basically stays there. I've tried rebooting the box but the same thing happens.
View ArticleRe: All Sky Sports Channels (signal breakup and pixelation)
Thank you for the welcome. I don't understand why the power levels would be an issue, as everything was working fine a couple of weeks ago! Is it something an engineer can fix easily?
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Re: All Sky Sports Channels (signal breakup and pixelation)
Hi chelsbun, Thanks for your reply There are various reasons for the power levels to increase/decrease. One of them could be a loose connection but I would expect to see other issues as well if this...
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Re: Sky movie free trial
Hi Andy240170, A warm welcome to our community You certainly can subscribe to Sky Movies HD. This can be added for £7 per month. If you're happy to go ahead you can add this online by logging into...
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