Clik here to view.
Re: BT Sport Europe HD, what's going on?
Hi AVGVSTVS, Thanks for your reply I have taken another look at your boxes remotely, the only issue I can see is relating to signal fault which I'd like an engineer to get fixed for you. This is the...
View Articlev+ box not working
Please can you advise, my second V+ box isn't working, I have tried switching off/on several times and checked all connections. The box just says 'stop'kind regards
View ArticleRe: v+ box not working
If the STOP message is displayed then the box has died. It will need to be replaced.
View ArticleRe: v+ box not working
Tidus wrote:If the STOP message is displayed then the box has died. It will need to be replaced.Ohh dear! Many thanks for replying : )
View ArticleRe: No on demand service
Hi there Ktharper, Firstly I'd like to welcome you to the forums (also to Virgin Media), and say that I'm really sorry to hear that you've been experiencing some issues with the On Demand service....
View ArticleRe: New Icon on TV screen
Hi,Thanks for the update but the Blue button does nothing along with the Yellow and Green. I guess I will just have to live with it and wait the 30 seconds.John
View ArticleSky movie free trial
I currently have the free trial is sky movies but want to know if I keep it do I get sky movies HD or SD. Can anyone help
View ArticleRe: Series Link on V+
Hi ColletteCurrently on my V+ box, I have:New: James May's Cars of the PeopleNew: James May The RestorerNew: MarcellaNew: Scott & BaileyNew: The DurrellsAll recorded under "N". This is a newish...
View ArticleRe: Series Link on V+
HiI can see a future where everything will be recorded under "N"!! Whoever decided that this is a good idea didn't really think it through properly!
View ArticleTV pixelation
Anyone having pixelation issues in Romford area? Engineer checked equipment Saturday with clean bill of health.
View ArticleRe: Ultra HD/ 4K
I brought a LG 4k tv last week just incase Virgin Media starts a Ultra HD channel or maybe I can test the new tivo boxes ?
View ArticleRe: Virgin TV anywhere app
Thanks for the reply Kathy. I feel a little angry that there are no current plans to make one available for Windows phones as there should be plans because if Virgin care about their customers then...
View ArticleV Plus box catchup slow
Hi we have a main TiVo box and a v plus box upstairs. The v plus box is very slow and regularly lags for long periods. We have noticed the error 'on demand service is unavailable' more and more of late...
View ArticleClik here to view.
Re: VIP package
Hi Nex, Thanks for your post and apologies for the time it's taken us to reply. We're a little behind on this board currently but are catching up slowly Did you manage to speak to a member of the...
View ArticleRe: VIP package
Hi Kath_F Yeah I did call them back the next day, and all that had happened (as part of my rambling) was that I got the sports & HD & 200 mb bb. I assumed it was the full VIP package at the...
View ArticleClik here to view.
Re: How to cancel sky free trial?
Hi django01, A warm welcome to our community I just wanted to pop by and let you know you can contact us via 150 Free from any Virgin Landline or 0345 454 1111 from any other line. Alternatively you...
View ArticleClik here to view.
Re: Open Cabinet
Hi huxley1965 Thanks for taking the time to let us know about the cabinet issue that has not been resolved. My apologies for any concerns this has caused you as a customer with us I'd like to take...
View ArticleClik here to view.
Re: HayU app freezing
Hi Kikib, A warm welcome to our community I'm sorry to hear that the HayU app isn't working well for you. Does the same happen for any other Apps like BBC iPlayer or YouTube? If so if you can let me...
View Article
