New customer wondering why I left sky
3 weeks since installation. Error 319 every day across various programmes with a "fix date " that keeps moving further back. Every recording done so far has moments of pixelation, freezing and silence,...
View ArticleRe: New customer wondering why I left sky
If you are getting pixelisation then signal levels need testing, which the forum team can do from their end. Give it a day or so & they should pick up on this thread.Most of us have had problems...
View Article30 second delay using remote on unit
Hi there,Having a slight delay action using the remote control? Changed the batteries, switched unit off, reset unit all the things your told to try but still having a 30 second delay between channels?...
View ArticleRe: Getting hacked off with error 319
Hi RoseSeems to go from bad to worse. Here is the latest from the Virgin Status page today for our area :-( I can feel a move to Sky coming on in the next few weeks unless this changes. I spend a lot...
View ArticleRe: Ash V a Evil Dead S2
Hi DannyYes I have. Virgin have already acknowledged there is a problem with the sound (see earlier posts) so we are just waiting for 'new assets' to be uploaded.Maybe Virgin got some special...
View ArticleRe: On demand error 319 2 days now
2nd that, ditto to everything you said. Same here too, fed up with such a poor service ...
View ArticleWestworld
Hi!I have the Full House package. Any chance I can watch the TV series Westworld?
View ArticleRe: Westworld
Mangemangan wrote:Hi!I have the Full House package. Any chance I can watch the TV series Westworld?Yes, get a Now TV entertainment pass. But it isn't on Virgin.
View ArticleRe: TV Subscription Channels
hi brian y it must be a subscription channel if you get a message on screen stating to ring 150 or 0345 454 1111 and its blank then you have to ring in whichever package you own according to mine its...
View ArticleRe: TV Subscription Channels
The package was originally called TV L, this package as I recall had always included Discovery channel.[On the package line up, Discovery is included]Unless someone says different?
View ArticleRe: TV Subscription Channels
hi brian ive checked mine on 250 and its down as discovery but your package is known as large in virgin media bundles and discovery should be available on most tv packages mine is down as house tv...
View ArticleRe: Why is Tivo box so slow
You can clear out the logs on the Tivo to improve its speed and performance by going to home, help and setting, clear or reset tivo and selecting clear thumb ratings and suggestions. It will then ask...
View ArticleRe: Virgin Movies 'Rent Now' still broken
Hi VMViewer,Just wanted to check back and let you know that our On Demand team were able to also replicate this issue and are working on a resolution to restore full functionality of this service. In...
View ArticleRe: Error 319
Hi Terri,Still got the same problem for on Demand. But, only on selected films and sometimes I can get them if I do not choose HD. Last night was a perfect example went to sky cinema chose a film from...
View ArticleRe: Akk 4 catch up
Hi JackFiasco Many thanks for coming in and posting your message, I have checked the recent shows that are on the On Demand and Tuesday's the 11th showing is now up there. We heaven't forgotten you...
View ArticleRe: So slow...
Hi Lukegarnz, Thank you for coming in and posting your message, I'm sorry to read that the TiVo isn't as fast as we'd like right now. It looks like your connection is going through some over demand at...
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