Re: V+Box won't start
Hi there smamf, I'm really sorry to hear that your V+ box won't start up, and I'd love to help you out. I've run some testing and can see that you're still having some issues, so I'd like to look...
View ArticleRe: Ld30 code... Help!
Hi there Pappincole, Firstly I'd like to welcome you to the forums and say that I'm so sorry to hear that you're set top box won't switch on and is displaying the LD30 error code. I've done some...
View ArticleInstallation issue
I'm trying to install my TV and it has said please wait for over 2 hours. I have unplugged the power a few times now. Any idea what to do?
View ArticleRe: Pixelation
I have same problem on just about every channel. Sky channels seem the worst. Problem started in the last few days. A service check says everything is fine. Could it be the HD box is knackered! Had it...
View ArticleSays starting up
I recently had a TiVo box installed, was working fine now says starting up. Red light flashing and constant blue light.
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Re: Netflix
Hi Carty1965, A warm welcome to our community I'm sorry to hear that Netflix isn't working via the TiVo®. I'd like to help check this out for you, can you tell me more about what's happening when you...
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Re: No services after payment made
Hi Loupat, A warm welcome to our community It can take up to 24-48 hours from the time of payment for the service to be restored. How are things looking today? If they're still not working give your...
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Re: Series link Chicago Med
Hi devonscouse, Thanks for coming by I will be happy to help check this out for you. I have attempted to setup a series link for Chicago Med on 137 Universal and pressed the Yellow button to create a...
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Re: no catch up TV / No on demand ??
Hi MrMoofo, A warm welcome to our community I'm sorry to hear that you're getting Network Availability error when trying to use Catch Up/On Demand. I'll be happy to help check this out for you. How...
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Re: sudden loss of tv signal
Hi IGR1, A warm welcome to our community I'm sorry to hear that you have 'no signal' on your channels through HDMI. I will be happy to have a look at this for you. I have taken a look at your box...
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Re: free sky movie trial
Hi microflyer, A warm welcome to our community It will be best if you contact one of our team either by calling 150 Free from any Virgin Landline or 0345 454 1111 from any other line. Alternatively...
View ArticleRe: TV on the go and Sky Sports for iPhone app
Thanks for reply Sam. I've done both the things you suggest (ie checking through my PC which devices are registered for Sky Sports, and going into the Sky Sports app directly), but without success so...
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Re: F1HD Stuttering
Hi inspector99, Thanks for coming by I'm sorry that you're getting picture disruption when watching F1 in HD. I will be happy to have a look at this for you. I have taken a look at your box remotely...
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Re: On Demand not working
Hi kyledick, A warm welcome to our community I'm sorry to hear that you're having trouble using our On Demand service, I'll be happy to look at this for you. I have had a look at your box remotely and...
View ArticleWalking Dead Season 5 on boxset
Hi, When will season 5 of The Walking Dead be available on boxset on demand?
View ArticleSky Sports 2 HD Breaking Up
Sky Sports 2 HD has been breaking up and/or pixellating for the last few days. All other channels and Sky Sports 2 SD are fine. Is anyone else having this problem?
View ArticleWaking Up Message
I have a Samsung V+ HD Box. Since this morning I have been unable to use it, as every time I press a key on the remote I get the "waking up" message on screen. I have restarted the box several times...
View ArticleRe: BBC 1
This happens regularly and I've yet to see a reasonable explanation.Most BBC programmes are now there, but Masterchef is still missing.
View ArticleRe: Brain Games - S07 E04 Missing
Just replying to my own post. It looks as though this has been fixed as it is now available in On Demand but I haven't actually tried it yet.
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