Hi my v box has frozen on channel 870 I have rebooted but makes no difference
My vbox has frozen on channel 870
View ArticleRe: BBC3 channels
The placeholder & metadata for BBC3 have now been removed.Any recordings you have from BBC3 will now no longer play.
View ArticleRe: Can not get through..
Hi KatieT, Welcome to the Community! Sorry to hear you've been struggling to get through. Is there a fault with your service or an issue I can help you with? Look forward to hearing from you! Josh
View ArticleRe: Title not available
Hi BH25, Welcome to the Community! Sorry to hear you're having trouble with your TiVo®. I've run a diagnostic on your equipment and the TiVo® is not currently connecting to our network. I've sent you a...
View ArticleRe: How long does it take for HD channels to be added?
Thanks! It's all good for the time being
View ArticleRe: Syfy On-Demand Programmes Missing / Broken Stream
@ SpellIf you call up and complain about OnDemand programs missing or faulty and you say "I pay for this service in my package" all you get is "No you don't it's an extra we give for free so we don't...
View ArticleRe: Bt Sport HD1 breaking up and unwatchable
Hi bzh, Welcome to the Community! Sorry to hear you're having trouble with your BT Sport Channel. I've run a diagnostic on your account and it looks like your signal levels are a bit out. I've sent you...
View ArticleRe: Syfy On-Demand Programmes Missing / Broken Stream
Like the emails then - I'm sure they've got it in the T&C.Unless of course they undertake to provide it when they give the sales pitch as part of the package without making it clear it is a...
View ArticleRecording s future series
I'm trying to set up recording the new series of a programme, due to start in a couple of days, but I can't see how to do this without also recording all the previous series.
View ArticleRe: Tivo /Netflix / Ethernet cable unplugged / error
I think for some reason the cable modem in your TiVo box is dropping the connection could be down to the power levels on the cable coming into your property. I'm sure when an admin picks up on this...
View ArticleRe: Recording s future series
Which series is it?If the series is new then all you have to do is set the series link to New only, not New & reruns.
View ArticleNot received free 28" tv
I recently changed from sky to virgin as there was an offer of free 28"tv. Nearly 3 months on and still not received tv. Rang virgin 4 times now and each time get fobbed off with they will get back to...
View ArticleRe: TVs error 7400
Hi there I am having the same problem. Error message 7400 floating on screen I already called the number which says on the screen but did not understand a single word the person was telling me so gave...
View ArticleRe: Recording s future series
I see it now, I hadn't realised there was a drop down at Recording Options. Just moved over after several years with Sky, finding it not easy- many thanks!
View ArticleRe: Bt Sport HD1 breaking up and unwatchable
Hi Josh; Many thanks for your message, I have not received your private message. Thanks Bryan
View ArticleCode for pairing Remote Control to TV
Hi thereI'm new to VirginMedia and have just set up my broadband and TV Horizon Box sucessfully, which is great.However, the last thing is to pair the remote control to my TV so I can work the...
View ArticleRe: Code for pairing Horizon Box to TV
Sorry!You have come to the wrong forum for this. Many here won't even know what a Horizon Box is.This is a forum for Virgin Media UK customers, & our TV boxes are TiVO's, which are totally...
View ArticleRe: Code for pairing Horizon Box to TV
Thanks for that nodrogd... I just clicked on the link I was given. Didn't think I was on the UK site but not 100% sure.Thanks for pointing me in the right direction!
View Articlererouting my cable
I need the cable into my house rerouting to come in at a different point. Where can I find an engineer to do this please. I live in the West Midlands.
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