Re: Phone and Broadband
I was thinking of doing the same as my loyalty discount was due to end in October and after three attempts at contacting Virgin spending nearly 2 hours on the phone (another story) was told it was...
View ArticleRe: V+ iPlayer/it hjb
As per the sticky at the top of the forum:http://community.virginmedia.com/t5/Virgin-TV/Catch-Up-Box-Sets-and-on-Demand/td-p/3198769
View ArticleRe: Phone and Broadband
Thanks for that. I suppose that is at least a £10 saving and to be honest we seem to only be watching the terrestrial channels anyway.
View ArticleClik here to view.
Re: V+ box error code ld04
Hi Coombg, Welcome to the Community! Sorry to hear you've had trouble with your V+ box. I've checked out your account and I can see you've spoken to the team to get this sorted out. Is everything...
View ArticleRe: Want to cancel TIVO but keep broadband and phone
Would presume that Go-Compare or similar would help. Sky are always keen, but the choice would always be cabled or BT network.
View ArticleClik here to view.
Re: Loose cabling in garden
Hi MJN74, Welcome to the Community! I've had a quick look at your account and I can see the team has booked in a technician to re-bury your cable. That's great! Let me know how it goes and give me a...
View ArticleRe: Will the HD Premium of £7/month for Sky Sports stop?
I hope so.I have found this particular fee quite unfair (was even worse when they charged it per box) as it is not charged pro rata but for the whole calendar month...don't upgrade on the end of the...
View ArticleRe: Incorrect local news
You cannot change any of the channels you receive. You get whatever channels your 'headend' transmits.
View ArticleClik here to view.
Re: Virgin HD box not working
Hi roganty. Thanks for posting! Sorry to hear you're having trouble with your VHD box. If the box is getting stuck at AP52 then we'll need to send a technician to take a look at it. I've sent you a...
View ArticleRe: Loose cabling in garden
Thanks Josh,It's scheduled for this Thursday so hopefully all will be well at the end if the week.Cheers!
View ArticleRe: Tivo remote changes the volume - when I don't want it to!
Hi there narm71, Thanks for getting back to us about this. I'm happy to hear that this has resolved itself, although it is indeed a strange one. Let me know if there is anything more that I can do to...
View ArticleVirgin TV V6 box
Hi, when I have tried to register my interest in the forthcoming 4K box here: https://keepup.virginmedia.com/befirst over the past month I get the message my details could not be found and cannot...
View ArticleRe: Virgin HD box not working
Hi JoshThanks for your reply, but it's all sorted now.I managed to get through on the phone, and I had a technician out this morning. He swapped out the old box, as it wasn't locking on.But then the...
View ArticleClik here to view.
Re: Virgin HD box not working
Hi Anthony, That's great news! Glad to hear the technician sorted it out. Keep and eye on the new box and give me a shout if it gives you any trouble. All the best Josh
View ArticleClik here to view.
Re: coaxial cable
Hi jthomas0099, Welcome to the Community! I've had a little peek at your account and I can see you've had a technician out to fix this for you. Is everything alright now? Let me know if you need...
View ArticleTivo box on standby moving 'no signal' indicator
When my Tivo box is switched to standby my television ( controlled by Tivo box remote) has two signals appearing on blank screen. One indicates that I've no signal and the other HDMI1/DVI. How can...
View ArticleV+ not working & rebooting
The V+, on demand, and catch up services on my box have not been working for a couple of months now, and now it has started re-booting itself fairly regularly. So apart from watching live TV...
View ArticleRe: Tivo box on standby moving 'no signal' indicator
The TV is displaying that message not the tivo, if you dont want to see it you can put the tv on standby
View ArticleRe: Tivo box on standby moving 'no signal' indicator
Hi thanks for response, however I'd hoped since my TV was controlled by the Tivo box remote, that I'd could lazy and control via Tivo box remote only. That said at least you have cleared up source of...
View Article