The V+, on demand, and catch up services on my box have not been working for a couple of months now, and now it has started re-booting itself fairly regularly. So apart from watching live TV occassionall it's pretty much unusable. WIFI seems to be cutting out a bit more frequently recently too.
The FAQ page would suggest there's a known fault, and when I phone the helpline I'm told that you are working on fixing the problem - but I need to know, please, how/when this will be fixed and also how I can go about getting a refund for the services I have been paying for?
An email address or direct phoneline would be appreciated, thanks.