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Programme Guide

I have just switched from SKY. With SKY, when you go to the programme guide you can then click on the top bar to filter specific categories of programmes. For example, you can filter the guide so it...

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Re: Tv package very expensive

Yeah, i had a discount for 6 months, which ends on 2nd of october and before the deadline to finish, the virgin was already me increase the monthly amount! I consulted my account virgin on the internet...

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Re: Programme Guide

While you are in the Guide, press the Blue button. 

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Re: Network Availability C130 all day

Hi poncey, Welcome to the Community! Sorry to hear you're having trouble with your TiVo®. I've located your account and at the moment I can't see any open network issues. Are you still having problems...

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Re: returning boxes

Hi alan-partridge,  Welcome to the forums and thanks for your post   I've gone into the account to double check but the good news is you don't need to return this to us.  Instead feel free to dispose...

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Re: TiVo 2

HiThanks for that. I have completed a couple of weeks ago but not received anythingBestAnthony

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Re: Tivo remote changes the volume - when I don't want it to!

Hi KathThanks for your reply.I tried numerous controller resets, but to no avail. I then went through every option on the TV's menu, but nothing seemed out of place.As a last resort, I then tried a...

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Re: Poor Picture Quality

Hi AnnaKate, Welcome to the Community! Sorry to hear you're having trouble with your picture. I've had a little peek at your account and I can see you've spoken to the team and booked a technician. Let...

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Re: No sky hd on demand movies

Thank you, that's really helpful to know and will do as suggested and call Virgin.

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Re: TiVo 2

Kath_F wrote:Hi anthony_b,  Thanks for your post and of course your interest.  I can tell you that the new Virgin TV V6 box powered by TiVo® is coming soon.  It'll be 4K UHD on Netflix and YouTube. You...

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Re: Dark Matter S2 Ep9

Do you ever read these posts.... this is till not working TODAY...Please do something... episode 9 has to be watched by the 28th....Please actually DO SOMETHING....

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Re: Syfy On-Demand Programmes Missing / Broken Stream

How is it possible for you not to know....?I do not know about Killjoys, but Dark Matter (S2, Ep9) is still not working after the adverts...It runs out on the 28th Sept., you have hardly anytime to...

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Not happy with Virgin

Just checked my credit score and it shows a default or repossession from Virgin Media, I left 2 years ago to go to sky, returned all the equipment in the relevant box heard nothing after but now I have...

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Re: Freezing v+ box

Hi Pnoble,  Thanks for your post and welcome to the forums. It's great having you on board with us in the Community   I'm really sorry to hear you are having an issue with your V+ Box. I've gone in to...

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Tivo box stuck start up

My tivo box is stuck on the starting up screen with a blue light on amd a red flashing light phoned virgin but no help as got cut off twice any help me??

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Re: Still no TV service after 3 days and clueless customer service.

Hi Josh, thanks for taking the time to reply. Finally got an engineer round last Thursday (TV went off the previous Friday) who replaced both our boxes, I can't fault that side of the service.However...

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Why no strictly catch up available from Friday 23/09/16 show

V disappointed not to find Strictly on catch up. Also why is the 1 1/2 hr Saturday episode listed as being an hour long only - what is missing?

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Re: Tv and broadband

Hi Gazza2111, Thanks for posting! I am sorry to learn of your issues with your services going down. This must be annoying so apologies for any bother. I have tested things from here and I can see that...

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Leaving Virgin Media TV

Good evening how do I check when I can leave Virgin media Tv service, I can't find it anywhere on the website, my service has been very sub standard and I want to cancel my tv subscription.   

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Re: Leaving Virgin Media TV

Hiyou can cancel your contract and leave if your price has gone up.You have a short time to do this, I suggest contact retentions ASAP and tell them your moving to a better service privider

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