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XL PACK

Hi. Does the XL Pack still include BT Sport a will it include the new Sky Sports Mix Channel? Thanks.  ajp

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Re: XL PACK

Yes and yes, in HD.

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Re: Channel 5

Hello grania, I'm not sure if you have already tried this but if you go to Channel 5 and press the 'Info' button close to the top right of your remote, a box will appear so if you scroll down to the...

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Re: V Box Stutter Pix elation and Freezing Issues (Need Help!)

Hi LdGallifryan I'm really sorry to learn about the continued problems with your services, I'd really like to take a closer look at this from our end but I've been able to accurately locate your...

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Re: Extremely slow Tevo box. Error code C501

Hello Coolas4k and tigertim2, I'm sorry to hear you're experiencing this issue with your TiVo® box and I would like to welcome both of you to the community. I would just like to confirm whether you...

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Re: Error..

Hi Smallbutsweet3 Welcome to the community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment. I've been able to locate your account and run some tests...

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Re: Sky Sports scoreboard flicker

Flickering continued on EFL Cup coverage.

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Re: Extremely slow Tevo box. Error code C501

There are a large quantity of similar complaints on the Tivo forum. Unfortunately, very limited responses from Virgin to the queries.

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Snail TiVo Box since July

Anyone else had a very slow TiVo box for the past month?Even deleting recordings can take up to 20 secs. Waiting for My Shows can take even longer.I get the C501 randomly.Yes, I have deleted all...

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Re: New channels this week

nodrogd wrote:The following channels have now launched:425   Movie Mix426    Movies 4 Men736   POP Oh, the excitement of it. Maybe VM should double my proposed price rise for this amazing increase in...

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Re: New channels this week

Virgin Media are finally getting their act together with these channels available on Freeview and Freesat, not many more to add now, with the main one being Spike. Apart from YourTV (which looks trashy...

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Sky Cinema on demand since TiVo update

HelloSince the update not only are my TiVo boxes running slowly but I am no longer able to watch any Sky Cinema movies from on demand in HD.  I thought updates/upgrades were supposed to improve the...

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Re: New channels this week

VMViewer wrote:Virgin Media are finally getting their act together with these channels available on Freeview and Freesat, not many more to add now, with the main one being Spike. Apart from YourTV...

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Ih ave deleted my favourites and recordings from my tivo box in error, is it...

Apparently I reset the box to factory settings in error and lost everything. Is it possible to recover what I had previously?

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Re: Snail TiVo Box since July

Check the TiVo forum, it's full of similar complaints and queries.

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Re: Invalid smartcard

HI Caroline, Sorry to hear that hasn't sorted it. The next step would be to get one of our technicians out to take a look. I've sent you a private message (purple envelope at the top right of your...

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Re: Ih ave deleted my favourites and recordings from my tivo box in error, is...

No, once you've done that everything is lost

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Re: Snail TiVo Box since July

Thanks will do..  (new user so not familiar with the wide areas of complaint forums)

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Re: My television is showing an update message. A few minutes is taking hours.

Hi treen, Welcome to the Community! Sorry to hear you've had a bit of TiVo® trouble. I've taken a peek at your account and I can see the box is online and in standby at the moment. Is the TiVo® working...

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Re: TV box stuck on 'Installing software ' message

Hi lordwoody, Thanks for posting! Sorry to hear you're having trouble with your TiVo®. I've had a quick look at your box and it's online at the moment. All the levels are looking great too! Give me a...

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