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Re: Pixelation BT Sport2 HD
This problem still going on, despite yesterday Virgin saying work was going on in my area. Whatever they were doing, it hasn't worked! BT Sport2 HD has been like this now for months! (see photos) This...
View ArticleRe: Poor picture quality
It’s all standard definition channels any catch up tv not in HD all poor quality. Im using 4K Samsung tv and never had a problem with sky channels so don’t know if this is normal for virgin or there is...
View ArticleRe: Poor picture quality
There is an issue affecting all channels at the moment I believe .Call customer services so they know you're affected and you should get a partial refund.
View ArticleDisappearing box sets
Hi I am more than half way through the Grey's anatomy box sets currently on series 10 but when going on to watch an episode today series 7 to 10 have gone, series 1 to 6 and 11 to 15 are still there....
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Re: No reception
Thanks Sausagemonkey69, Did you manage to check if there's any issues with any of your recordings or catch up content? Are the cables secured tightly in the back of the boxes? If so then we'll need...
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Re: Strike Back Season 7
Hi John_GS, It looks like I need to come over by you and watch it because it definitely not in the listing on my computer. Have a look at this screenshot I just took:...
View ArticleRe: Sky Sports Player Error Code OVP_00005
Hi thank you for getting back to me the problem I was having with the Error Code OVP_00005 seems to have righted itself and I think the problem was that everytime I tried to log in with my Virgin...
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Re: Sky Sports Player Error Code OVP_00005
Thanks for letting us know it's sorted, we're here if you need anything else
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Re: No reception
Thanks for confirming. I would like to check thing's from our end for you, in order to do this I have sent you a private message so we can get your relevant details. Please look out for the purple...
View ArticleError code ES004
Virginia media store works until 9pm on my TV package. Then I get error code ES004 after 9pm when your help line is closed. This occurs every night for the past 8 nights. I can watch on my computer....
View ArticleRe: Pixellation
I am experiencing pixellation and distorted images when watching items recorded on channels 103, 104 and 101. Watching The Bay this evening and it was totally ruined by this. I live in the Edinburgh...
View ArticleRe: Disappearing box sets
I too have gone to watch these and they have gone.... Why do this?
View ArticleRe: Intermittent Pixelation on TV
Now experiencing odd sound blips on my V6 box. It is distracting when watching a movie on Sky Movies. VM can you check my levels please to see if there is any potential change. Thks
View ArticleRe: Disappearing box sets
Because the agreement between Virgin and the rights holder of the show has expired and they have had to be removed.They will probably be back at some point.It usually tells you somewhere when a show it...
View ArticleRe: Disappearing box sets
Hi Cue ball 99,This would be understandable (though still incredibly frustrating)if the whole lot had gone, but to still have the first 6 and last 4 of the series available makes no sense at all....
View ArticleRe: Disappearing box sets
To be fair, all VOD programs that are coming up for removal have a "this is available until xyz" message on the final screen before "play now" - this goes for CatchUp & boxsets.
View ArticleTV and Broadband OFF BT180PJ
ALL SERVICES DOWN CODE (W02). ironically self test says my equipment is off or disconnected when there is a VM service status of all services DOWN. I urge all VM customers to register that their...
View ArticleRe: Disappearing box sets
This is true and my fault no doubt for not looking at them all individually, but as I said before why start disappearing from the middle of a box set and not the earliest episodes first or is it just...
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