Smart card invalid
Hi I have just plugged in my tivo box after having it unplugged for a while and getting the message smartcard invalid? Could somebody tell me how to reactivate it without having to wait ages on hold on...
View ArticleRe: Smart card invalid
You can wait here for a few days and the forum team will do it for you or you can call in and get it done sooner.
View ArticleRe: Virgin Renege on 6 month Free Netflix Offer?
Thank you very much Kippies, I'll be patient for a few days so, hopefully someone can help out soon. Cheers
View ArticleRe: Virgin Renege on 6 month Free Netflix Offer?
BTW are you aware of the mechanics of the offer?What should happen is an email code is sent to the primary address you signed up with, then you input it to Netflix..Worth checking spam folders of the...
View ArticleRemote control not working after 8 pm
Having a constant issue with my remote control. Signed up 3 months ago and soon after was having a problem with the remote signal. Light coming on on remote but changing channel etc extremely slow to...
View ArticleClik here to view.
Re: Remote control not working after 8 pm
Okay we have a winner...the weirdest problem of the day prize goes to...<drumroll>MichF !!!Stand up and take a bow sir!What the actual flip? your REMOTE stops working at 7:30/8pm every...
View ArticleClik here to view.
Re: Recordings keep missing the start
Hey Lee/Butler1233, Thank you for coming back and trying that out. I'm glad that that has temporarily sorted the recordings hiccup clear happening. This isn't something that I can comment on but I have...
View ArticleRe: When will I get my first bill?
Thank you for your response! Ok so within 28 days of the 9th August, this is fine I just wanted to know an approximate date that's all
View ArticleOn demand service issues
Can someone let me know if there is an issue with accessing on demand services like bbc I player/on demand or Netflix via TiVo, as every time I load a programme it hangs which I don't understand. When...
View ArticleClik here to view.
Re: TIVO Box Recoring Issues
Hi Pplsmith, Thank you for taking the time to message the team and Community, welcome in I am so sorry to learn about the recent issues on the TV services in relation to recordings. I have been trying...
View ArticleClik here to view.
Re: "Power lost" recording error, means SOME progs aren't recording
Hi Mal19, Welcome into the Community, it's great to see a new face I'm so very sorry to read about the recent recordings issues in relation to power loss. I have my suspicions on whether this happens...
View ArticleRe: Remote control not working after 8 pm
Well tried the phone camera on the remote and it has a white light so all fine there. Not near any heat source, no glare from sun either. Seeing as no one has a clue what is going on with it including...
View ArticleNew V HD Box won't load home pages or TV Guide
Hi,I had Virgin TV installed on Friday and since yesterday (Sunday) the V HD Box in the bedroom won't load the home screen or TV guide and there are lots of channels that cat be seen, it just keeps...
View ArticleClik here to view.
Re: Start up errors
Thank you ben this worked wonders I think the problem might have been the virgin box updating. On the other hand I thank you for your time and really appreciate your support
View ArticleSyfy picture quality
Anyone having problems with Syfy picture quality? Each time I call Virgin get a different response
View ArticleRe: Remote control not working after 8 pm
I believe you, its just a really weird problem. Do the buttons on the TiVo itself operate okay when the remote doesn't? Do you switch your TiVo off overnight?
View ArticleRe: Remote control not working after 8 pm
Buttons on the TiVo box work fine. Box goes onto standby overnight. I mainly watch recorded stuff so scrolling up and down is erratic and very slow having to hold down button on remote for up to 5...
View ArticleRe: No tv
I am delighted to say that I now have a new TiVo box and it is working well, so hopefully the issue has been resolved. Thank you for your message.
View ArticleRe: Remote control not working after 8 pm
If there's nothing interfering with the remote signal, it could be your TiVo's GUI is crashing- try the followingpress thumbs down thumbs up play playSee if that gets some life back to it. If not, hard...
View Article