Re: Changing wall outlet
Quick start assumes that if there was a previous customer at the address everything will be in place. You need to ring up & get a manned installation booked. You should be able to do this via the...
View ArticleRe: unavailable channels
matthew 2015 lots off channels are unavailable at moment they just go blank at times and come back thats more to the end of the line up like geographic discovery its something thats ongoing at moment...
View ArticleBox flashing blue
Had virgin installed this afternoon, the guy said once the box stops flashing blue to move my hd lead from my sky box to virgin box. The virgin box is still flashing blue and Internet box is flashing...
View ArticleRe: Changing wall outlet
Shouldn't cost you anything, as its not your fault you could not connect using Quickstart.
View ArticleTv anywhere
Been using tv anywhere for ages with no problem however tonight I have been asked to register both the items I had already registered. Now I cannot use it as it says I have no changes left for the month.
View ArticleTV Remote
Hi. some of the buttons on my remote have stopped working.it's not the batteries. the main problem is the down button no longer works so we can't navigate the menus.How do i get a replacement?
View ArticleRe: TV Remote
Hi ring Virgin on 150 or 0845454111 & go down tv faults route and they will send you out a new remote free of charge. Regards Micky
View ArticleClik here to view.
Re: Tivo rebooting and failing to restart.
It's been starting up for fours hours today.I've rung 150 twice .Nobody available.Loud strident music.Diabolical Liberty Global
View ArticleClik here to view.
Re: Pixellation on Plasma TV
Hi Abacist,A warm welcome to our community I'm sorry to hear that you've had ongoing issues with the picture pixelating. I can see the appointment you have booked in to get this fixed for you. Please...
View ArticleRe: Request for Indian news & 9XM music channels on virgin TV
I am quite surprised that you are asking me to pressuring the channel!!!I as a customer expect that what VM Sales representative told me before opting for VM Services should be fulfilled and just...
View Article7400 Error - help!
Hi i'm hoping or some help i'm a new customer I had the tv box installed on Friday 1st July 16There was a service brakedown nationally that day or the engineer left me to it but i couldn't get the tivo...
View ArticleClik here to view.
Re: Free speaker sent back to Virgin - I'd like to rebook
Hi NeilThanks for getting in touch with us on the forums about the speaker, and welcome to the community Regarding the speaker delivery, we only attempt this three times via UKMail. My apologies you...
View ArticleRe: Request for Indian news & 9XM music channels on virgin TV
What are you getting narky with me for? I'm a customer same as you. Guess what not all MY interests are catered for in VM's offering. Such is life.All I was doing is pointing out how the system works....
View ArticleClik here to view.
Re: TVs error 7400
Hi sb88Thanks for dropping by with your post about the error code 7400 on your TiVo® service and a warm welcome to the community My apologies that the service was affected when you posted to us last...
View ArticleRe: Samsung V+ box - channels unavailable and /or breaking up
Hi Dave, Thank you for coming in and letting the Community know how things have been since the engineer. I'm please to know that the services are running well now and if there's anything I can do for...
View ArticleSky Channels?
Hi,I currently have the M+ TV package and I'm curious if there are any channels which are purchased from Sky contained within the package. If there are, is it possible to opt out of those channels.In...
View ArticleRe: Sky Channels?
A bundle is a bundle. You cannot add or subtract from it. TV bundles are not only sold to customers, but marketed to broadcasters. They get a cut from VM's subscription income, & sell advertising...
View Article