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No TV signal

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Hi, this evening I have lost all my TV channels apart from 3. I have rebooted my TV box and my hub, removed and replaced all cables and connections between the two, and turned off both boxes at the wall to reboot that way. All to no avail. I attempted to call for further assistance but was told the lines are closed. This was all before 11:30pm. I thought the phone help service was open until midnight.... Please help as we've just switched from talktalk due to an unresolved intermittent sync with their internet and this feel the same...


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