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Netflix keeps buffering at 25%

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We are rapidly losing our patience with our TiVo box and Netflix. At random times during different programs or films it keeps buffering saying we have no internet connection. We tried testing the connection but it says it's all fine. We have to turn the TiVo box off/on repeatedly to get to watch a 45min program. We do NOT have these issues using other devices for streaming. After googling it seems a large amount of people have exactly the same problem but there is no clear answer or fix that has been published.

Can you tell me what we need to do to fix this please?

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