If the new box is not a TiVO, then the card from the old box goes into the new one (TiVO boxes no longer require a viewing card). If you have rung the activation number then the new box should work.
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If the new box is not a TiVO, then the card from the old box goes into the new one (TiVO boxes no longer require a viewing card). If you have rung the activation number then the new box should work.