hi collette i had a bit of a mix up when i called can you help?
Ordered TV upgrade (order WS3558948) with Tivo box +70 channels for an additonal £9.24 per month and I was delivered a standard V box. when I phoned back they said they had no idea about my web order and if i wanted Tivo instead of V box its another £5 a month. This is not what is advertised online, i now have to send the V box back and wait for a tivo box and pay extra. Do you know How do i return the V box? I know its collect+ but nobody said i would get a returns label or anything, will it come with the Tivo box? thanks
Ordered TV upgrade (order WS3558948) with Tivo box +70 channels for an additonal £9.24 per month and I was delivered a standard V box. when I phoned back they said they had no idea about my web order and if i wanted Tivo instead of V box its another £5 a month. This is not what is advertised online, i now have to send the V box back and wait for a tivo box and pay extra. Do you know How do i return the V box? I know its collect+ but nobody said i would get a returns label or anything, will it come with the Tivo box? thanks