Due to the price rises coming into effect soon I want to downgrade my TV package to the one below 'Full House TV' and keeping my Broadband and Phone as is. I DO NOT want to be signed into another 12 month contract with them though, I have been out of contract for years as I was with Telewest originally, before becoming Blueyonder and then it became VM.
On speaking to one of their advisors he said he said whatever I did it was always a new 12 months contract. I said I just wanted the smaller TV package, which has been brought about by their constant price rises and didn't see why I should have a new 12 month contract period imposed on me again.
He wouldn't budge. He tried to sell me everything under the sun, upgrade this, upgrade that. I am just not interested in faster internet etc, what I get suits me.
Do I really have to have a new 12 month contract just for downsizing my TV package and keeping the rest the same? Any help will be appreciated.
The way things are going I am considering cancelling everything and leaving VM.