Hi Gpeach65
Thanks for taking the time to get in touch about the free Samsung TV offer 
In order for us to look into this for you can you pop back to me on a PM and confirm:
- Your name
- The full address
- If you are the account holder
To PM* me, simply:
- Click on my forum PM link Karen_A
Many thanks
* For other forum users reading this, please only PM me if I have asked you to first.