Re: Vevo playlists
Hi there mking3181, I'm really sorry to hear that you're experiencing an issue when attempting to watch your VeVo playlist. I believe when you called in the agent you spoke to was referring to a known...
View ArticleRe: All Sky Sports Channels (signal breakup and pixelation)
Sky Sports 2HD is occassionally pixellating with audio drop out for me also. All other channels are fine so I don't think it could be loose connections.
View ArticleRe: Power saving off message
Hi thanks for your message. Alison was great on the phone and the TV was ok straight afterwards but we have had interrupted television since. Pat
View ArticleRe: Your Digital TV will start shortly
Hi Huw. Thanks for your reply. No need to send someone now as I contacted customer service shortly after posting here and managed to get Homeworks + 300Mbps and an extra TiVo box for only £8 extra a...
View ArticleRe: Samsung V+ HD box stopped working
Thanks for getting in touch. I've replied to your PM.
View ArticleRe: Problems with tivo box
There has been a national issue with the TiVO service recently. Some customers are still...
View ArticleUpgrade
I updated my package from medium to large tv package, Friday evening. I had a email this afternoon saying it's been added but nothing has changed!
View ArticleOn screen error code
I've have a 7402 error code message floating around my screen atm. Can anyone offer a solution before I ring the number on screen?
View ArticleOn screen error code
I've have a 7402 error message floating around my screen atm. Can anyone offer a solution before I ring the number on screen. Many thanks.
View ArticleRe: Power saving off message
18:54 and we are experiencing the message and black out TV. The brightness on the TV goes darker then the TV goes off for seconds.Pat
View ArticleRe: Upgrade
Online upgrades take 24 to 48 hours to activate, as this has to be done manually by customer services. Only the acknowledgement is automated.
View ArticleNo bbc iplayer since Wednesday
Help! I can't view any bbc programmes since midnight Wednesday on iplayer. Tried to reset but no joy. Not a fault at bbc end as I can watch on my tablet
View ArticleRe: Audio Lag On All Non HD channels
I don't have any kind of audio gear connected.Cheers for trying to help with this guys. Virgin Media has always been awesome.
View ArticleRe: On screen error code
There is still an ongoing issue with the TiVO service.http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/TiVo-Network-Availability-issues/td-p/3122125
View ArticleSound but no picture
I have sound but no picture on Catch Up. Just joined Virgin, and it has never worked.
View ArticleRe: Sky Sports HD Charges
I think it's a real con too! When we originally spoke to VM about switching from Sky we asked (and thought we were quoted for) a comparable package to what we had. Installed yesterday and today sit...
View ArticlePremium add-on packages
I have the TV XL package with the following Premium add-on packages:Skymovie2, SkyMovie1,Sports1 (as 1 package) and Sports2 costing £38.75 pm. Can you please tell me which channels are in each and the...
View ArticleError message 1033
Hi I have two set top boxes and can't get catch up TV on either of them.they both display a blinking light. When I try catch up TV I get service unavailable right now and code 1033.Do I need an...
View ArticleRe: Where is Saturdays Musketeers new series episode 1? Not on catch up today...
...and only available for a week so already down to '5 days to watch' :-(
View ArticleFormula 1 - All4
Hi,I keep getting error message 6096 while trying to watch yesterday's F1 highlights on All4.Accessing through the TV Guide and pressing green takes me to the play screen, and when I press green I get...
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