How do i contact Virgin media if i am ringing on behalf of my mother who can...
My mother has been loyal customer for ten years ,she wants to upgrade her TV box how does she go about it.
View Article5m between Virgin Box & TV
Hi. Just wanting to check that if I want to have my Virgin Box one side of the room, and the TV the other side of the room, that it would not be a problem to run an extra long (5m) hdmi cable between...
View ArticleRe: How do i contact Virgin media if i am ringing on behalf of my mother who...
Regretfully it's your mother who will have to call in as she is the account holder.Forgetting the password is not a problem ... they will just ask her other details instead to verify her identity.
View ArticleRe: V+ Remote replacement
Hi slc0311,A warm welcome to our community If you take a peek at this post here: Replacement Remote Control you will find the details you need to obtain a new remote control.Let me know how you get on....
View ArticleAudio Lag On All Non HD channels
Hey, we recently got a new TV, its a 4K Seiki and we use a virgin media TiVo on cable. We've found that on all non HD channels, the audio lags a fraction of a second behind the video. On HD channels...
View ArticleRe: Audio Lag On All Non HD channels
Turned the TV off and back on again and now the video is lagging behind the audio.
View ArticleRe: V+ Samsung broken, replaced with Tivo?
You would need to arrange that with customer service. the engineer will only swap out the V+HD for another one (refurbished box).
View ArticleRe: 5m between Virgin Box & TV
Thats no problem however Don't use a cheapo cable from china as thay don't play nice with HDCP and will result in no picture.
View ArticleRe: Tivo box won't restart
Hi ivlsf100,Thanks for coming by I'm sorry to hear that you're TiVo® is constantly trying to reboot. I know how annoying this fault can be.I have taken a look at your box remotely, whilst it does show...
View ArticleReturning V+ box after Tivo upgrade
My TiVo boxswap arrived today and I am wondering what to do with my Scientific Atlanta V+ box as there were no return instructions or label enclosed with the packaging?Please can you advise?Many thanks!
View ArticleRe: 'NEW' Programme Identifier
Hi All,I just wanted to pop by and pass on some information for you that maybe useful regarding the TV Guide content.Currently, as it stands the content seen is how it is sent to us by the content...
View ArticleRe: TV regularly losing signal and going 'blocky'
Thank you for your response Collette. Our account not showing on the system is one of the persistent issues we've been having, so I'm not surprised it wasn't visible :/ After it got really bad again I...
View ArticleRe: BT Sport HD pixelated
Try rebooting your box it might help if not call 150 choose Tv faults from options
View ArticleBlank Screen
I am having trouble viewing live and recorded TV. It is just showing up with a blank screen and no sound. I can view home page, tv guide etc all perfectly fine just not able to watch tv. Any advice?
View ArticleRe: Blank Screen
If you are using HDMI, & you are seeing all the menu pages, including the channel mini-guide, but no pictures then the usual cause is the HDCP handshake with the TV. This is a copy prevention...
View ArticleRe: Pixellating HD channels
Hi RickW, Welcome back and thank you for keeping in touch on what's been going on and popping over the bit of information above. I have been looking into the TV services in the home again and I can...
View ArticleRe: v + box keeps restarting
hi Collettemy v box has started playing up again it shut's down and starts up again.to answer your questions the box reboots at every 10 mins at it's worst,the power cable is secure and its only...
View ArticleRe: £100 Vouchers
Hi JFish71, Welcome to the community and thanks for posting. Sorry you haven't had any information about when the voucher will come. I've managed to locate your account to check this. I can see you...
View ArticleSky movies shortlist
Hello people ive had my tivo box a few days and had a question..I got sky movies free for six months and downloaded the sky movies iphone app.in the app i can pick a movie and add it to a shortlist of...
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