New TV
My TV expired the other day so I had to buy a new one! Problem here is that my set top box only has a scart connection but the TV doesn't. Will Virgin change my box?OK, I know there are scart to hdmi...
View ArticleRe: New TV
They will post you a new box, I believe it's £19.99 but speak to retention's and see if you can get it for free as a long term customer, also make sure they activate the HD option on your account as it...
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Re: Sky On Demand
Hi Sheilan I'm really sorry to learn about the problems you're experiencing at the moment, I've been able to take a closer look at this from our end and we're not experiencing any general issues with...
View ArticleRe: Where is Disney Original Movies?
There is no Disney Original Movies channel. It does not exist, it's just a trademark like Sesame Street is. Disney movies are shown regularly on all the Disney children's channels quoted in the...
View ArticleRe: Where is Disney Original Movies?
So why advertise it as a channel?Not a very helpful answer "super user"
View ArticleRe: Where is Disney Original Movies?
They are advertising content within the pack, including additional features.Sesame Street is content, as is CBBC picks & CBeebies picks.
View ArticleRe: Virgin New HD box
You only have to take a TiVO if you are changing to one of the new bundles. If you are just changing a box & keeping your existing package it does not apply. Give Retentions a call (150 option 4...
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Re: Where is Disney Original Movies?
Hi Markjprobert, Thank you for your reply, i'm sorry for the delay, I've been double checking a few things but looks like Nodrogd has beaten me to it Those are the lists of content that are provided...
View ArticleRe: Where is Disney Original Movies?
Very very misleading!And funny how it's been removed since I raised this!!!!So far Virgin Media all seems a bit cloak and dagger - beginning to regret the move from Sky who I'd been with for 9 years
View ArticleCan't watch season 6 ahs Roanoke chapter 6 on catchup
Is anyone else having trouble trying to watch chapter 6 on virgin media catch-up even though it was on last night???
View ArticleRe: TV functions and internet not working
Hey Ernie I've taken a look at the TiVo and we're seeing it as offline at the moment, was the box turned on at the time of this post? Talk soonCraig
View ArticleRe: Pixelation
I've just had virgin TiVo installed after being with sky for the last 10 years, the TiVo is so slow and the picture pixelating on every channel, the tv guide and my shows take about 30 seconds to come...
View ArticleRe: TV functions and internet not working
Thanks, , box is and has been in use today.According to my TV Anywhere app, a second, phantom TiVo has appeared. How can I identify for you my real TiVo? TiVo service number? MAC address? I could...
View ArticleRe: TV functions and internet not working
In addition, I currently am unable to connect to the TV Anywhere app with the following error message:Error:stationSearchCode:mindUnavailable
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TiVo and V HD Box and HD/SD Channel issues AGAIN
HelloI am suffering pixelation/distortion/loss of signal on my Virgin TV, Historically this has only been my V HD Box but its now impacting my TiVo box as wellthis has been attributed to low power, I...
View ArticleRe: TV functions and internet not working
Hey Ernie Thanks for the response, if you want to send over the MAC addresses I'll compare it to what we have for you. It sounds like you might need an engineer to come and take a closer look at the...
View ArticleRe: TV functions and internet not working
PM sent with MAC address.Thanks for your prompt assistance, Craig.
View ArticleRe: On demand not working
Hi Steff72 Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your On Demand service. I've been able to locate your account to take a closer look at this...
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Re: TV functions and internet not working
Hi Ernie That's the MAC address we've got for your TiVo box Testing the box again I'm now seeing it as online and it's not reporting any issues at the moment. There are some errors being reported since...
View Articlebuffering, stopping and slowing
I am new, from SKY.Can you tell me why i get buffering, stopping and slowing on my recordings. Also why everything takes ages (full minutes) when i press the remote buttons.
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