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Re: Another PRICE INCREASE by VM

@ Fibre opticIt was called  Big Daddy Bundle with movies and sport, only now its sort of called VIP package? I've only got 1 Tivo box though.Big Daddy Bundle = £109.99Loyalty bonus (ahah) -£7.00 till...

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Re: Issues recording series link

Hello Rose,Thank you for the reply. Today had the chance to try it out. So far, I think it might have helped. Where before I did not see the triple recording icon (for series link) on some...

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Re: Loss of catch up channels

As per the information sticky at the top of this forum, all the non-PSB channel catch-up services are now in the On Demand section under TV > By...

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No on demand

Hi having problems with virgin + on demand not working been like it all week have ran the diagnostic check on line but it's not coming back with anything and no known issues in the area?

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pixelating on V+ box and Tivo box, also unstable internet connections

Hi.Can I get a VM person to look into this problem for me please?I have a Tivo box downstairs and a V+ box upstairs.  Both are randomly pixelating when viewing every now and then.  It is as if the...

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Re: local programmes

Our local region id Meridian for ITV and BBC south.Nearest town Newbury

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SyFy Listings wrong on V+ Box

I want to record the new Bitten series on SyFy but the listings shown on my V+ box are wrong and show Star Trek Voyager instead.  Consequently, I cannot record the new series.Provide resolution please.

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Re: Streaming

It means that My Shows will be populated from streaming sources as well as recordings.Streaming sources are Catchup, On Demand and Netflix, if you are a subscriber.

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Re: Sky Cancellation

AFAIK the only thing any supplier can do for a customer is cancel a landline to allow porting of the number.What right does Virgin Media have to cancel your account with Sky?

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Re: Virgin Media 500GB Cisco Tivo Box .

When the hardware was designed, the slot was used for security.The security is done a different way now which doesn't require a card.

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Re: Cold Feet Series 5

I know there were only 4 episodes in series 5 but each episode was 72 minutes long (rather than the 46 minutes) and I do know how it ended. So if you check the last episode you will see it is not the...

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New Look Tivo???

HiSince the new look on TIvo how do I get on to demand for M+ where do I find the genre list, when I go through the list it says to upgrade. Also it takes a long time to change channels, same repeat...

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Re: Sky Cancellation

I dont know what right you have, but your Sales Advisor said it would be done when trying to win back my business which they did on this basis along with extras.I'm a little concerned now that you have...

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Re: Sky Cancellation

I have heard of Sky "paying off" early disconnection fees for customers leaving rival providers, but I'm not aware of Virgin using this practice.

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Why must I wait until Monday afternoon after all my services have gone off?

My TV, Internet and phone have all just stopped working. I'm told no engineer is available until Monday afternoon. This is a complete joke of a response!

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Re: Why must I wait until Monday afternoon after all my services have gone off?

It's Friday afternoon.This is a residential service.Not unacceptable in my opinion.

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Re: Why must I wait until Monday afternoon after all my services have gone off?

It is when I need the Internet to be able to work from home as I'm looking after my poorly partner.

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Crackling TV Box

All of a sudden our TV box has developed a crackling/bubbling noise. The noise comes directly from the box. The picture and sound quality are unaffected but the noise from the box is making us feel...

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Re: Why must I wait until Monday afternoon after all my services have gone off?

About as helpful as a poke in the eye!

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Re: Loss of catch up channels

Thanks very much for that I had spoken to virgin twice and had an engineer around and neither gave me information that channels had merely moved to a different section.  

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