Re: No tv broadband Netflix not working!!!!
Hi Craigsince your message it pains me to report that I had no internet yesterday and tonight Netflix stopped working in the middle of a film so again I am deeply disappointed with Virgin. At this...
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Downgrading - how much notice?
We have VM BB, Phone and TV (big Kahuna) and would like to downgrade to the basic package. Our main contract ends June 2017 but our discounted rate ends in September 2016. Any idea how much notice I...
View ArticleRe: Considering getting rid of Tivo & V HD boxes
Hi Frankj, Thank you for coming in and posting your message. I would like to help and I think that if you can give our team a call on 150/ 0345 454 1111 and one of the team can discuss this with you as...
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Re: Mission Impossible: Rogue Nation. HD only
Hi japitts, That's great, glad to hear it! Let us know if you get any more issues, we're here to help. All the best Josh
View ArticleRe: Tivo remote replacement
Hi sounds, Thanks for posting. Sorry to hear about the experience you've had. I'd like to get this sorted out for you but I can't seem to locate your account. I've sent you a private message (purple...
View ArticleRe: Restarting tv box, again
HiIt was an engineer install of a v box not TiVo. He tuned the signal. I guess it's another duff box then. Fantastic
View ArticleRe: TV Anywhere
HiThanks for reply phoned virgin and they managed to help me with problem All good at moment
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Re: On demand error 6187
Hi Emmalindsell, Welcome into the Community, it's great to see a new face I'm so sorry to see you've been having an error in the home, I've been looking into the TiVo itself and it's testing well,...
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Re: I have v202 code
Hi there Stellastarr21, I hope you are well and I'd like to give you a warm welcome into the Community I am very sorry to read about the error message here, looks like the services are going through...
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Re: Sound out of sync
Hi Dickie_1988, Welcome to the Community! You're right, this definitely should not be happening! Does it only affect certain channels? Does the sound go out of sync when watching On demand? Look...
View ArticleRe: On demand
Ho Oldmilk, Thank you for coming in again it's good to see you. I'm sorry to hear that there has been some issues on the TV side. I would like to ask if you can try the following and see if the On...
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Re: TV Anywhere
Hi Triciaf, Thanks for coming back and letting us know things are resolved now. If you have any further issues you know where to find us. In the meantime, don't be a stranger around the Community!...
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Re: Removal of sky movies and sports
Hi Robertshaun, Thanks for coming back and letting us know things are resolved now. If you have any further issues you know where to find us. In the meantime, don't be a stranger around the...
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Re: On demand error 6187
Hey Emmalindsell, Thank you for your message, that is well received and I'm really pleased to see that it's sorted. If you do need anything please let one of the team know and we'll be right with you....
View ArticleNetflix screen problem
When watching Netflix after watching for a while the screen turns into a small picture in the top left corner of the screen sound is still fine really annoying
View ArticleRe: BBC red button crash
First suggestion would be to reboot the box, but you are probably having to do that anyway.You can also access 8 additional Olympics TV streams direct off the EPG. You will find them on channels 561 to...
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