Re: Change payment date
You would need to speak to Customer Services. The payment date can only be changed if you're paying by Direct Debit as far as I'm aware.
View ArticleRe: Adding channels
If you have added channels online, this then has to go through a customer services operative who manually adds the channels, so can take 24 to 48 hours. The other methods mentioned above are usually...
View ArticleRe: Change payment date
HiYou won't be able to do that via this forum due to Data Protection Act restrictions.You will need to contact customer services www.virginmedia.com/contact You can either ring 150 from a Virgin line...
View ArticleOn demand
If i try and press any of the options within on demand i receive the following "sorry, there aren't any programmes of this type right now"
View ArticleRe: BT sport
Hi karl711, Kippies is correct here. We have no plans to remove BT Sport at present. Let me know if you require any further assistance, Nat_J
View ArticleRe: Remote control not working after 8 pm
MUD_Wizard wrote:MichF wrote:I have energy saving bulbs but the problem occurs without the lights being on. TV doesn't have a brightness feature and from the link you sent I don't have a games console...
View ArticleRe: swap my boxes
I can't think of any reason why not (done the same thing in the past myself).Just disconnect the cable at the Tivo/V+ end ( not the wall) and If any attenuators (metal in-line adaptors) have been...
View ArticleRe: swap my boxes
TiVos don't have viewing cards anymore. If you have one in it then its just collecting dust as the tivo no longer reads them.
View ArticleRe: TV video and audio go blank for around 20 seconds.
It could be an issue with HDCP handshaking issues.Have you got another HDMI cable you could try? Or a different HDMI port on the TV? (Make sure that the power is removed from TV and Tivo to be on the...
View ArticleRe: swap my boxes
Tidus wrote:TiVos don't have viewing cards anymore. If you have one in it then its just collecting dust as the tivo no longer reads them. Didn't know that.Thanks @Tidus
View ArticleRe: BT sport
There is a big demand to have BT sports so it's a good thing. Have you tried to talk to VM to discuss your plan. As I have said in the past sport is the biggest seller for cable and other platforms
View ArticleClik here to view.
Re: Upgrading to Sky Cinema....
Hi Evanss45, Kippies is 100% spot on here. You will definitely benefit from this. Let me know if I can provide any further help with this. Catch you in a bit, Nat_J
View ArticleInstalling Software -stuck
Installing update stuck on screenTried restarting'Installing software...'Do not turn off power
View ArticleRe: BT sport
Yes, tried when they first told us we were going to have to pay for it. Got it reduced for six months, but then it went back up. Was told that if I wanted to keep XL then I'd have to swallow the rise...
View ArticleRe: My box keeps on freezing
Hello SARAHELLIS1, Sorry to hear you're experiencing issues with your Virgin box and a warm welcome to the community. I have been able to locate your account and I can see there are some signal issues...
View ArticleOther TV apps
I am a newbie, still finding my way round Virgin TV.I can watch the BBC iPlayer and Channel 4 through existing apps but is it possible to have ITV Hub and My5 apps on my Tivo box? I have a Roku box on...
View ArticleRe: TiVo box fault
Hello Neil, Sorry to hear you're experiencing issues with your series links, Josh_RW is away at the moment so I'm just stepping in if that's okay. I would just like to check if any of these Series...
View ArticleRe: Tv pixilating
Hello carob1962, Very pleased to hear that your services are now working as they should. If you experience any further issues just let us know and we'll look into it for you. All the best
View Article