Last month, I had a phone call from a Virgin representative offering me a TV add-on for an incredibly reduced price and was told I would only have to pay an additional £5 up until Feb 2017. After that it would be my choice to cancel or continue at the full price of £25. Fair enough, sounded like a good deal so, I accepted.
To my disgust, my last bill had an add-on of an additional £15.50 and this month's bill for Oct, has an add-on of £10.50. What happened to the incredible offer of only £5.00??
This is so appalling and disgusting!!
I'm going to get this add-on removed immediately, as I was looking to reduce the cost of my overall Virgin package. I'm already paying £64 per month for TV, Broadband and Telephone (plus my phone isn't working) and with the unexpected charges, as you can imagine, I wasn't very pleased.
Better still, I might just leave and find cheaper deals elsewhere!