Tivo Box. This is an absolute joke! This is 2016 and in this day and age to ask customers to put up with this garbage and pay top dollar for it is verging on farcical.If the owner wants to compete with sky tv then give your customers a tv service worth the money. The menu and navigation around this Tivo box is an absolute disgrace. My initial complaint was around an error 319 (on demand failure for sky cinema New movies). They say they have an engineer fixing the problem and it should be done by Monday 10th October 2016. Well, I hope that statement is true because I was unable to speak to anyone concerning more than one problem with this box. You could spend a lifetime trying to speak to the after sales service team with Virgin. Message after message and not a human to speak to. They say in the topic (above right) TRENDING NOW, Slow Tivo. Well that is an understatement if ever I heard one. Your after sales service is less than pathetic, you give us options on virginmedia page "Contact us" what, are you kidding!! I have purchased the full package from Virgin, Tv, Broadband, and Phone. Huge mistake, I shudder to think what will happen if my broadband and phone start to mess up. 1 month since the purchase and if it is possible to get out of your contract I am heading back to Sky. Shame on you for selling the public appliances that you know are already faulty. I am still deleting pre recorded programmes that I did not record from this Tivo box when you supplied it to me. And to top it all I purchased this set up with the mind to have all the sports channels, Oh I got them on the deal ok but I forgot to mention the word (HD) for sky sports and then I was told it was not part of my package. Be very careful with this lot they are absolutely mercenary when it comes to taking your money. To finish, I am suggesting the picture quality is not as good as sky even on Standard definition.
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