How about some of the support that we pay VM for?

As skyway666 says in 

http://community.virginmedia.com/t5/Virgin-TV/Pixellation-on-HD-Tivo-box/m-p/3184946#U3184946

why do the VM Forum team respond to other posters but completely ignore the posts we have made about our outstanding issue. A three year old, known, bug. 

What assistance are you going to provide to us?

Existing threads :-

http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/TIVO-picture-glitches-at-10-mins-past-the-hour-most-hours-any/td-p/3176884

http://community.virginmedia.com/t5/Virgin-TV/TIVO-stuttering-and-pixelating-for-2-minutes-every-2-hours/m-p/3182933#M136215

and this one which the Forum team have now ignored since mid July.

http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Pixellation-etc/td-p/3020056

A response is required.