Well kudos to VM advisor as v+ box arrived today as promised two days after ordering it...disconnected knackered V + box then followed self install instructions by the book for refurbed box eg called to activate box,told it could take up to 30 mins for box to load and be up and running,then hooked up the cables and sat back,after 40 mins or so was still staring at a black screen with VM logo and a box stuck on AP 52 so it was back on the phone.Advisor took the number from the back of V+ box along with the number of the card in the back and said give it an hour and it should be working,if not an engineer would be required.He promised to call me after an hour to see if it was working.True to his word called me back by which time everything was up and running...apart from the wee hiccup when the self install didn,t work,good service and well done to VM
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