Hi Sorcha1974,
Thanks for your post and apologies to hear you've not had much luck using On Demand or Catch up TV.
I'd love to be able to take a look at this for you however I've not been able to locate your account.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Speak soon,