Got nowhere with this via the forums and my complaint registered through the website last Friday still has not had a response. Same as last time I had these problems - very poor/lack of communication. So this morning I called up VM and explained everything, again. The charges were removed and i switched to a cheaper deal, so that's all good. However, the response was still one of "someone's selected that channel, clicked OK a couple of times, entered pin, clicked OK again, etc" which blatantly never happened this time or the last. No explanation from VM. I wonder how many times this will have to happen before they consider I am not lying scum and perhaps there's a hardware/software problem.
I've now not only got the box set to require a pin I'm not sure I will remember (and my wife has asked not to know), but also meticulously locked every unsubscribed channel.
Until the next time *sigh*
I've now not only got the box set to require a pin I'm not sure I will remember (and my wife has asked not to know), but also meticulously locked every unsubscribed channel.
Until the next time *sigh*