Hi Kama3c 
Thank you for coming in and welcome into the Community
Im sorry to read about the recent issues on the TV services, when you have 'To be Announced' showing on the TV guide this flow below can help:-
- Press Home on your TiVo remote
- Select Help & Settings.
- Choose Settings.
- Select Network.
- Choose Connect to the Virgin Media Service now
Also I am trying to access your account to run some further tests but have been unable to. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.
Ben