Hi Alittlemonkeyma,
Nice to meet you, welcome back to the Community and I hope you've been able to have a good look around 
I'm sorry to read about the TV and broadband issues you've mentioned, I have looked into both and have seen that the power levels will need adjusting. With no known outages I'd like to arrange an engineer appointment for you.
I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.
Ben
