Hi Katgwyn,
Thank you for writing into the Forum 
I would love to help and hearing that the AP52 error is showing isn't the best.
I have been trying to access your account but have been unable to so far and I'd need some additional information. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.
Ben