Hi there andrewlavens,
First of all I'd like to welcome you to the forums and say that I'm really sorry to hear that you're experiencing problems with your V+ box freezing up on you.
I've run some testing on the box and can see some issues which I'd like to get a technician to investigate further.
So I've sent you a private message in order to arrange this, please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message.
Many thanks and apologies again.
Huw
