well annoyed
V+ HD box did not arrive but they sent a Virgin V HD box which of course does not have a hard drive
so I am paying £65.33 for a V HD box { XL } and 20 MB broadband { no telephone line } and no one mentioned to me they would not be sending a V+ HD box - they claim ' there is none available '
Virgin 'claimed its a Upgrade ' - are they joking ?
Customer service is a joke being switched to India where they have such strong accents that I had to keep asking them to repeat what they were saying.
well I have been messed about with enough so I will be leaving soon as without a V+ HD box there is no point staying and I have no interest in TiVo.