Thank you for the reply.
Does anyone know the actual 5 digit ID though?
Does anyone know the actual 5 digit ID though?
Re: Network ID
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Re: Network ID
As I said, you cannot change the value yourself on a Virgin Media box.
What are you really trying to do?
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Re: new v plus hd box?
Its a v plus hd box original.
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Re: new v plus hd box?
...so it's a recording box and I assume it is the Scientific Atlanta variant as you are suggesting that you would like to change it for the Samsung variant.
If it is indeed a Scientific Atlanta V+ HD that you have, there is currently a program to replace this with a TiVo box and you should have been advised how to go about getting this to happen.
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Re: new v plus hd box?
Yes it is and I have tivo on my multiroom but don't like it much.Just wanted to change my hd plus for a newer model not tivo
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Re: new v plus hd box?
...then your best chance of doing that, if it is possible, is to have a chat with Customer Relations aka Retentions.
They are a UK group, best contacted weekday mornings. Call 150 from your Virgin Media landline or Virgin Mobile or 0345 454 1111. Choose option 1 initially to get through to Virgin Media then option 4 then 5.
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Re: new v plus hd box?
sportagegirl wrote:
Yes it is and I have tivo on my multiroom but don't like it much.Just wanted to change my hd plus for a newer model not tivo
If you get a Samsung V+, I can assure you it will be far from new. These boxes last rolled off the production line 6 years ago, so all the ones being installed as fault replacements (for existing Samsung V+s which is the only way you will get one), have gone through the refurb shop several times.
You would be better off with a TiVO. The swapout from a SA V+ box is currently free. Swapout from a Samsung box is chargeable, & subject to a rental increase.
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Re: The missing Musketeers episode
Thank you BinghamBloke👍
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Re: The missing Musketeers episode
Thank you Tavis75 👍
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Re: Network ID
I am not fussed about changing the code I just want it confirming what it is and everyone is so secretive it's very frustrating!
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help please
Experienced a power cut last night, when power came back on box rebooted, and I again i can not access the home button, i have rebooted the box twice this morning to no avail. Why can't I access home button AGAIN?
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Free netflix
Hi All
I am supposed to get free netflix with my subscription but have not yet received a code. I've been waiting for about 10 days now; and have checked my email including the spam folder everyday.
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At home with the Braithwaites -ITV collections
The above is shown On Demand for XL on my TiVo box
Obviously, I would like to start watching the programme from Series 1, but only Series 2, 3 & 4 are shown On Demand. Can we please have Series 1?
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Re: Network ID
...but you have no need to know.
You can see what the value is for your box and there is nothing you can do to change it.
If you have a fault, get Virgin Media to fix it.
There is only one reason for asking the question you are asking and I am not going to discuss that reason on here.
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Re: Free netflix
Call them they will either send the code or read it out over the phone
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Netflix
How do I get a Netflix code? Been with virgin for a few weeks now but heard nothing. Thanks
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Re: Sound Problems
Hi Angie09011,
Thanks for the update, I just wanted to pop by and help out, I hope that's ok? 
In relation to the vouchers that you haven't received, I am sorry to hear this hasn't happened yet. I would like to check this further, I will send you a private message requesting further details. I will also check further the sound issues you have been experiencing as well.
Look for the 
icon above.
Collette
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Box getting stuck on LD40
Few days ago I had a virgin engineer to look at our second box in the bedroom, a V+ box, which was stuck on LD01. He arrived, took a look, replaced the box, booted it up and it worked and left, I thought this was the end of it! Since then the new box is getting stuck on LD40!! I have worked out it is an issue with the White cable. I've tried to tighten it, wiggle it, and have unplugged and replugged the box in a couple of times, sometimes it works for a bit then turns off and shows LD40 again! Do I need an engineer again or is it something we are doing wrong??
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Re: Fault with tivo box/service?
Hi Madpanda,
Thank you for your reply, I enjoyed reading it especially the supernatural. I wouldn't go as far as it being possessed but you never know 
What this looks like it may be is a suggestion that's been selected for you, the TiVo does this to record things that relate to what you've watched, have a look here
Take care and all the best, hope you're enjoying this weather!
Ben
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Re: V+ Box makes a high pitched whirring noise
Hi Carllloyd,
Thank you for visiting the Community again, welcome back
I'm sorry to read about the noise on the V+ box, this isn't the best and it can be annoying of course. It's good to see that you've had some helpful advice, thanks Nodrogd
I would like to help and would like to ask if you can take a look in your 'Inbox', I've sent you a 'Private Message'. You can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.
Ben
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