Hi there Ctmt19671979,
First off I'd like to welcome you to the forums, and say that I'm sorry to hear that your channels did not appear on your secondary set top box.
I've looked into things on the account and can see that since making this post, you've spoken to a member of the team and that the issue has now been resolved.
If you're still experiencing any issues, please do not hesitate to let me know.
Many thanks and apologies once again.
Huw
